Privacy Policy

Privacy Policy

This policy explains how Arteify Limited (company no. 16348574), 52 Larden Road, London W3 7SX , “we”/“us”) collects, uses, and protects your personal data when you use arteify.com.

1. Data We Collect

• Account data: name, email address, password (hashed), account type
• Transaction data: billing address, payment method details (processed by our payment provider, not stored by us), order history
• Listing data: information you submit when listing artworks or antiques
• Usage data: pages visited, search terms, device type, browser, IP address
• Communications: messages sent through our enquiry and support systems

2. How We Use Your Data

• To operate your account and process transactions (contract performance)
• To send transactional emails such as order confirmations and shipping updates (contract performance)
• To send marketing communications where you have opted in (consent)
• To comply with legal obligations including anti-fraud and anti-money laundering requirements (legal obligation)
• To improve the Platform through analytics (legitimate interests)

3. Sharing Your Data

We share data only where necessary: with sellers to fulfil transactions, with payment processors (Stripe, Paystack), with delivery providers, and with analytics and email service providers. We do not sell personal data to third parties.

4. International Transfers

Some of our service providers are based outside the UK/EEA. Where data is transferred internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

5. Retention

We retain account data for as long as your account is active and for 7 years thereafter for legal compliance purposes. Marketing data is deleted upon withdrawal of consent.

6. Your Rights

Under UK GDPR you have the right to access, correct, delete, restrict processing of, and port your personal data. You may also object to processing based on legitimate interests. To exercise your rights, email info@arteify.com. You have the right to complain to the Information Commissioner’s Office (ICO).

7. Cookies

We use essential cookies to operate the Platform and optional analytics cookies to understand usage. You can manage cookie preferences via the consent banner on your first visit.

8. Contact

Data Controller: Arteify Limited (registered in England & Wales, Company No. 16348574), 52 Larden Road, London W3 7SX · info@arteify.com

Last updated: 14 March 2026